When anesthesia groups partner with surgeons operating outside the hospital, the real value offered to surgeons is how the anesthesia group can (and should!) become a holistic part of the team. It means the “outsourced” nature of the relationship is, up front, about relieving costs and workflow abrasion for surgeons. However, the anesthesia group should never feel like a staffing company. They need to provide exceptional interpersonal dynamics, a dedication to engage with local culture, and always providing highly effective collaboration. In short, outsourced ambulatory anesthesia needs to be so good, it can be “forgotten” in the day-to-day.
But how is that achieved?
The term “outsourced” can conjure a negative image. In many industries, it means finding the cheapest possible alternative for labor, often reducing quality, to improve the bottom line. In increasingly busy surgical offices where stress levels are elevated prior to a procedure, surgeons and staff go to great lengths to ease a patient’s nerves by creating a calm, organized, and inviting environment. Any outsourced ambulatory anesthesia partner needs to not just match that energy, but wherever possible, provide it at an elevated level not just for the patients, but for surgeon-clients.
That means a true partnership. The team’s embedded nature is critical, but the group itself needs to be in a position to help increase efficiency of patient flow and room turnovers without disrupting the existing office workflow. And if there isn’t an existing office workflow? If it’s a physician or group new to performing procedures in office? That anesthesia group needs to be able to guide the client step-by-step to launch an entirely new element of their practice.
Scope partner practices attribute an exceptionally high client retention rate (north of 95%) largely thanks to their ability to work well with others and proactive, expert planning. These anesthesia groups focus on teamwork and efficiency, without jeopardizing patient care. Their anesthesiologist and nurse team take the time get to know the clients. This includes understanding a surgeon’s preferences and the flow of the office. Simultaneously, they work closely with each patient to understand their unique anesthetic needs during the pre-op process to ensure the best possible recovery experience. Each team arrives fully equipped with whatever medical supplies and devices are needed, or might be needed in case of an emergency, to ensure a smooth peri-operative experience for everyone. Set-up is seamless and is handled quietly behind the scenes by expert technicians. Because these anesthesia groups are focused exclusively on non-hospital settings like offices (including dental) and ASCs, they understand the unique needs of clients operating in that space.
For Scope partner practices like Mobile in Chicago, Noble in Texas, an M2 in the Pacific Northwest, it’s never about them. It is about the surgeon or dentist, office staff, the patient, and the patient’s family. The goal is to create the best possible experience for everyone.
When anesthesia groups partner with surgeons operating outside the hospital, the real value offered to surgeons is how the anesthesia group can (and should!) become a holistic part of the team. It means the “outsourced” nature of the relationship is, up front, about relieving costs and workflow abrasion for surgeons. However, the anesthesia group should...
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